Shipping policy

1. Processing Time
Orders are typically processed within 1-3 business days after your payment is confirmed (Monday to Friday, excluding holidays).
Once your order has been processed, you will receive a shipping confirmation email with tracking information.

2. Shipping Regions & Carriers
We ship to [India / International – specify where your website ships].
Our shipping partners include [e.g., “India Post, DHL, FedEx, BlueDart” – adjust accordingly].
Shipping time varies depending on the destination:

• Domestic (within India): 3-7 business days

• International: 7-21 business days (customs and duties may apply)
  Note: Delivery times are estimates and may be affected by external factors such as customs, weather, or carrier delays.

3. Shipping Costs
Shipping costs are calculated at checkout based on the destination, weight/size of items, and shipping method chosen.
We offer free shipping on orders above ₹ [Insert Threshold] within India.
For international orders, shipping will be displayed during checkout.

4. Customs, Duties & Taxes
For international orders, customs duties, import taxes or fees may apply and are the responsibility of the recipient. Please check with your local customs office for details.

5. Lost or Damaged Items
If your order hasn’t arrived within the estimated delivery timeframe, please contact us via [support@shaynahh.com or relevant contact] with your order number.
If items arrive damaged or defective, please retain the original packaging and contact us within 48 hours of delivery with photos of the damage. We will work with the carrier and assist you with the claim.